Welcome to your Salesforce Certified Associate
1.
Get Cloudy Consulting currently stores information about is customers and partners in the Account object. There are a few details specific to partners that are not applicable to customers. What is the recommended way to display only the information application to each group?
2.
Get Cloudy Consulting is rolling out Salesforce to its organization. New users may have different access requirements base on department. What should be recommended to allow new users the correct access based on their department's requirements?
3.
A Salesforce associate wants a visual summary of opportunities in a list view. The associate would like to summarize, filter, and move opportunities along the pipeline. What should they do to meet this requirement?
4.
How should an associate display the sum of all closed won Opportunity amounts at the Account level?
5.
What is the maximum number of rows will display?
6.
Sales reps at Get Cloudy Consulting want to see a visual representation of their emails and phone calls with a contact. Which contact record component must be present so users can see this?
7.
A Salesforce associate is creating a report that needs to show changes uin a value over a series of point in time. Which type of chart should the associate add to this report to help visualize these changes?
8.
Where should field dependencies for an object be reviewed?
9.
Get Cloudy Consulting (GCC) wants to customize its Sales application's Home tab with additional components. Outside of the org, where should GCC' Salesforce associate go to collaborate with others on solutions that might resonate with GCC users?
10.
A Salesforce associate wants to add a new related list of cases to the Account. Where should the associate go to add the related list to Account?
11.
Get Cloudy Consulting wants to evaluate a new feature that requires a specific license before purchasing. Which environment should be used?
12.
A deleted record needs to be recovered from the Recycle Bin. Where can the user find the Recycle Bin?
13.
A Salesforce associate is creating new user accounts for a new project management team. What will be the role of each new team member?
14.
A Salesforce associate at Get Cloudy Consulting is working with a user to view multiple records and their related records on the same screen. Currently, the user uses multiple browser tabs. Which app should the associate recommend for the user to view multiple records and their related records on one screen?
15.
A Salesforce associate at Get Cloudy Consulting is given a list of opportunities to work through. The associate asks for an easier way to change the opportunity stage. What should be recommended?
16.
When a sales rep needs to give an additional discount for an opportunity, a manager needs to review and authorize the discount request. What should be used to lock the record before a decision is made?
17.
Get Cloudy Consulting (GCC) has recently been onboarded as a Salesforce customer. GCC wants to enroll its in-house IT administration team in a Salesforce instructor-led training workshop. Which resource provides virtual and in-person learning that should help the team accelerate their Salesforce knowledge?
18.
Get Cloudy Consulting (GCC) is currently tracking forecasting and revenue data in a spreadsheet and wants migrate this data to Salesforce. Which solution should GCC consider?
19.
What is the maximum number of rows a report will display?
20.
Get Cloudy Consulting (GCC) needs an environment to onboard new hires as well as develop, implement, and test new requirements. Which type of environment should OCC use?
