Salesforce-Certified-Administrator

Users at Universal Containers would like to visually see the sales stages on an Opportunity page. The administrator is configuring path for Opportunities. Which is an important consideration for path configuration?

Kanban views for Path must be configured manually.

The Owner field can be edited in the key fields Panel.

Celebrations are unable to be added to a path.

Path can include guidanceand key fields for each stage.

AW Computing has added a new custom text field called Market Segment on the Lead object. When a Lead is converted, the new field is not getting copied to the Account record. What should the administrator do toensure the Market Segment field from a Lead is copied to the converted Account record in routine?

Ensure the Market Segment field on the Lead is mapped to right field on Account.

Ensure Account has a field that has the exact same name as the new Leadfield.

Write a Validation Rule to ensure the Account has a value in that field.

Write a record-triggered flow to copy the custom field from Lead to Account.

What should an administrator use as an identifier when importing and updating records from a separate financial system?

Auto-Number field?

External ID

Rich text field

Record ID

The sales manager at Cloud Kicks wants to set up a business process where opportunity discounts over 30% need to be approved by the VP of sales. Any discounts above 10% need to be approved by the user's manager. The administrator has been tasked with creating an approval process. Which are two considerations the administrator needs to review before setting up this approval process? Choose 2 answers

Create a custom Discount field on the opportunity to capture the discount amount

Populate the Manager standard field on the sales users’ User Detail page.

Configure twoseparate approval processes.

Allow the submitter choose the approver manually.

Ursa Major Solar provides a 1-year warranty on all of the panels it installs. Installation details, along with the warranty information, a captured on a custom object called Installation. The installation record is created by the installer from the mobile app. Customers son receive a longer warranty as a way of increasing customer satisfaction when an installation gets delayed or has issues. How should the administrator configure Salesforce to capture the expiration date of the warranty?

Use a formula as the default value of the warranty Expiration Date field.

Create a formula field todisplay l year from the warranty purchased.

Add a validation rule to ensure the Expiration Date field is populated.

Include the warranty Expiration Date field on the mobile page layout.

The Support team at Ursa Major Solar prefersusing split list views on the case homepage. Occasionally, the team views shipments from another support application. What should the administrator configure to allow the team to use the split list view?

Filter by a single shipment record type in the list view.

Include the Shipments tab on the app’s navigation bar.

Split views are only available on standard objects.

Add the Manage List Views permission for support users.

User at Cloud Kicks want to see information more useful for their role on theCase page. How should an administrator make the pages more dynamic and easier to use?

Add Component visibility filters to the Components.

Remove fields from the record details component.

Delete the extra component from the page.

Include more tab components with filters.

Ursa Major Solar has its business hours set from 9:00 AM to 5:00 PM for the reps that are on pacific time. The reps on Eastern Timeneed business hours set to start 3 hours earlier to cover for support. How should an administrator solve for this issue?

Set temporary business hours for each time zone.

Adjust the currant business hours to accommodate the Eastern Time Zone.

Create one set of business hours per time zone.

Allow the reps to set business hours manually.

Cloud Kicks wants a reports to categorize accounts into small, medium, and large based on the dollar value found in the Contract Value Field. What feature should an administrator use to meet this request?

Detail Column

Bucket Column

Group Rows

Filter Logic

Ursa Major Solar uses two different page layouts for Account records. One page layout reflects the fields related to customer accounts and another page layout includes fields for partner accounts. The administrator has assigned the customer account page layout to sales and support users and the partner account layout to the partner management team. What should the administratorconfigure to meet this requirement?

Use a public group and a criteria-based sharing rule to share customer accounts with the partner team.

Add members of the partner management team to the default Account team for the customer accounts.

Grant create, read, edit and delete access to customer accounts on the partner team profile.

Create one record type for customer accounts and one record type for partner accounts.

Universal Containers requires a different Lightning page to be displayed when Accounts are viewed in the Sales Console and in the Service Console. How should anadministrator meet this requirement?

Update page layout assignments.

Define multiple record types.

Assign Lightning pages as app default.

Create different user profiles.

Which setting on a profile makes a tab hidden in the All App Launcher or viable in arty app, but still allows a user to view records that would normally be found under this tab?

Object Permissions

App Permissions

Pig wide Defaults

Tab Settings

The administrator at Cloud Kicks writes an assignment rule to send all cases created via email or the web to the Automated Cases Queue Any manually created cases should be owned by the agent creating them, however, the manually created cases now show the administrator as the owner. What will the administrator find when troubleshooting this issue?

An escalation rule is changing the case owner on case creation

The Assignment Rule checkbox is selected by default.

Another assignment rule is giving ownership to the administrator

The Owner field is missing on the webform and email template.

Users at Cloud Kicks want to be able to create a task that will repeat every two weeks. What should an administrator do to meet the requirement?

Enable Creation of Recurring Tasks.

Flow to create recurring tasks.

Workflow rule to create recurring tasks.

Turn on Recurring Activities.

The marketing team wants a new picklist value added to the Campaign Member Status field for the upsell promotional campaign. Which two solutions should the administrator use to modify the picklist field values? Choose 2 answers

Add the Campaign Member Statuses related list to the Page Layout.

Edit the picklist values for the Campaign Status in object Manager.

Mass modify the Campaign Member Statuses related list.

Modify the picklist value on the Campaign Member Statuses related list

An Administrator wants to trigger a follow-up task for the opportunity owner when they close an opportunity as won and another task after 60 daysto check in with the customer. which two automation tools should the administrator use? Choose 2 answers

process builder

workflow Rule

Field Update

Outbound Message

An administrator at Universal Container needs an automated way to delete records based on field values. What automated solution should the administrator use?

Workflow

Process Builder

Flow Builder

Automation Studio

Northern Trail Outfitters has the Case Object set to private. The support manager raised a concern the repshave a boarder view of data than expected and can see all cases on their groups dashboards. What could be Causing reps to have inappropriate access to data on dashboards?

Dashboard Filters

Dashboard Subscriptions

Dynamic Dashboards

Public Dashboards.

An administrator is building a Lightning app and sees a message that a My Domain must be set up first. What should the administrator take into consideration when enabling My Domain?

Single sign-on must be disabled prior to implementing My Domain.

The login for all internal and external users changes to the My Domain login

A deployed My Domain is irreversible and renaming is unavailable.

The URL instance for aMy Domain stays the same for every release

Cloud Kicks wants to try out an app from the AppExchange to ensure that the app meets its needs. Which two options should the administrator suggest? Choose two answers

Test Drive in a production org.

Download into a Trailhead Playground.

Install in a sandbox.

Check edition compatibility.

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